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Heads up- Heath-Zenith

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Heads up- Heath-Zenith Al Dente 03-19-2007
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Posted by Al Dente on March 19, 2007, 12:29 pm


After purchasing my second Heath-Zenith motion sensor driveway light
at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I
tried to contact Heath-Zenith for support. Their website is now
unreachable. After searching blogs, It seems this is a widespread
problem. It is also the only brand carried by Home Depot.

As is becoming the norm, it appears that Heath-Zenith will take the
money and run. Too bad. They were both great companies at one time.

Electric Radiant Heat 468x60
Posted by George on March 19, 2007, 12:29 pm


Al Dente wrote:
> After purchasing my second Heath-Zenith motion sensor driveway light
> at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I
> tried to contact Heath-Zenith for support. Their website is now
> unreachable. After searching blogs, It seems this is a widespread
> problem. It is also the only brand carried by Home Depot.
>
> As is becoming the norm, it appears that Heath-Zenith will take the
> money and run. Too bad. They were both great companies at one time.

Maybe 20 years ago. Since then they just build mediocre stuff to meet
the price point of big box places such as Home Depot.

Posted by on April 7, 2007, 10:58 pm


> Al Dente wrote:
> > After purchasing my second Heath-Zenith motion sensor driveway light
> > at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I
> > tried to contact Heath-Zenith for support. Their website is now
> > unreachable. After searching blogs, It seems this is a widespread
> > problem. It is also the only brand carried by Home Depot.
>
> > As is becoming the norm, it appears that Heath-Zenith will take the

(a moment of silence) NO, DAMMIT, NO, NOT HEATH! WHY MUST THESE
"COMPANIES" SULLY
THAT NAME?! >:-[=]

> > money and run. Too bad. They were both great companies at one time.
>
> Maybe 20 years ago. Since then they just build mediocre stuff to meet
> the price point of big box places such as Home Depot.


It's not the same Heath, (as in Heathkit) anymore. The name has just
been sold off and slapped on
yet another shitty pacific rim outfit. :(









Posted by RBM on March 19, 2007, 1:24 pm


Sometimes you just get what you pay for. The models sold to HD are made
cheaper than their standard models. Try buying one from a place like
www.grainger.com





> After purchasing my second Heath-Zenith motion sensor driveway light
> at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I
> tried to contact Heath-Zenith for support. Their website is now
> unreachable. After searching blogs, It seems this is a widespread
> problem. It is also the only brand carried by Home Depot.
>
> As is becoming the norm, it appears that Heath-Zenith will take the
> money and run. Too bad. They were both great companies at one time.



Posted by John Grabowski on March 19, 2007, 5:03 pm



> After purchasing my second Heath-Zenith motion sensor driveway light
> at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I
> tried to contact Heath-Zenith for support. Their website is now
> unreachable. After searching blogs, It seems this is a widespread
> problem. It is also the only brand carried by Home Depot.
>
> As is becoming the norm, it appears that Heath-Zenith will take the
> money and run. Too bad. They were both great companies at one time.



I have been buying a brand called Rab from my local electrical supply house
for several years. I don't recall ever having a customer call back because
a unit stopped working. They are a little more expensive than the Home
Depot stuff, but customer satisfaction is important to me.


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