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NEWS from CPSC
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
Washington, DC 20207
FOR IMMEDIATE RELEASE
May 16, 2007
Release #07-190
Firm's Recall Hotline: (877) 607-6395
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
General Electric Media Contact: Kim Freeman, (502) 452-7819
General Electric Recalls Dishwashers Due to Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in
cooperation with the firm named below, today announced a voluntary
recall of the following consumer product. Consumers should stop using
recalled products immediately unless otherwise instructed.
Name of product: GE Dishwashers
Units: About 2.5 million
Manufacturer: GE Consumer & Industrial, of Louisville, Ky.
Hazard: Liquid rinse-aid can leak from its dispenser onto the
dishwasher's internal wiring which can cause an electrical short and
overheating, posing a fire hazard to consumers.
Incidents/Injuries: GE has received 191 reports of overheated wiring
including 56 reports of property damage. There were 12 reports of
fires
that escaped the dishwasher. Fire damage was limited to the dishwasher
or the adjacent area. No injuries have been reported.
Description: The recall includes GE built-in dishwashers sold under
the
following brand names: Eterna, GE, GE Profile(tm), GE Monogram(r),
Hotpoint(r), and Sears-Kenmore. The dishwashers were sold in white,
black, almond, bisque and stainless steel. The brand name is printed
on
the dishwasher's front control panel. Model and serial numbers can be
found inside the dishwasher tub on the front left side of the
dishwasher. A table of relevant model and serial numbers can be found
on
CPSC's web site.
Sold at: Department and appliance stores from September 1997 through
December 2001 for about $400.
Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled
dishwashers
and contact General Electric for a free repair, a $150 rebate towards
the purchase of a new GE dishwasher, or a $300 rebate towards the
purchase of a new GE Profile or GE Monogram dishwasher.
Consumer Contact: For additional information, contact General Electric
toll-free at (877) 607-6395 from 8 a.m. to 8 p.m. ET Monday through
Saturday. Consumers also can visit the firm's Web site at
www.geappliances.com
To see this recall on CPSC's web site, including pictures of the
recalled product and a table of brands, models, and serial numbers
affected by this recall, please go to:
http://www.cpsc.gov/cpscpub/prerel/prhtml07/07190.html
The U.S. Consumer Product Safety Commission is charged with protecting
the public from unreasonable risks of serious injury or death from
more
than 15,000 types of consumer products under the agency's
jurisdiction.
Deaths, injuries and property damage from consumer product incidents
cost the nation more than $700 billion annually. The CPSC is committed
to protecting consumers and families from products that pose a fire,
electrical, chemical, or mechanical hazard or can injure children. The
CPSC's work to ensure the safety of consumer products - such as toys,
cribs, power tools, cigarette lighters, and household chemicals -
contributed significantly to the 30 percent decline in the rate of
deaths and injuries associated with consumer products over the past 30
years.
To report a dangerous product or a product-related injury, call CPSC's
hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270,
or
visit CPSC's web site at www.cpsc.gov/talk.html. To join a CPSC email
subscription list, please go to www.cpsc.gov/cpsclist.asp. Consumers
can
obtain this release and recall information at CPSC's Web site at
www.cpsc.gov.
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